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Texas Security Industry Under Scrutiny: Complaints, Discipline, and Systemic Issues

  Texas Security Industry Under Scrutiny As private security becomes more integral to public safety across Texas — from commercial properties to event staffing — regulatory enforcement and industry performance have drawn increasing attention. Data from the Texas Department of Public Safety (DPS) and public records show a meaningful number of complaints, disciplinary actions, and systemic concerns involving security companies and individual security officers statewide. Regulatory Framework and Oversight Texas regulates the private security profession under the Texas Occupations Code, Chapter 1702 . This covers armed/unarmed guards, private investigators, personal protection officers, and others in the security services field. DPS conducts background checks, licensing, complaint investigations, and disciplinary action when standards are violated. Citizens and officers alike may submit complaints against companies or individuals via the DPS Regulatory Services Division. Those re...

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